Tickets & Reservations

Museum closed
The government has decided to introduce additional measures for the next two weeks on top of the current partial lockdown. This means that the Railway Museum will be closed for the next two weeks, from 5 to 18 November.

I have already made a reservation, what now?
The reservation will automatically expire, you do not have to cancel. When the museum is open again, you can make a new reservation.

I have already bought a ticket (online). Will I get my money back?
No, the museum does not take back tickets once purchased. A ticket remains valid for one year, so you can visit the museum at a later time. Please remember to make a reservation.

When will the Railway Museum reopen?
The closure is for a period of two weeks, i.e. until 18 November. In our ticket shop you can buy tickets and book a time for a visit to the Railway Museum.

What to expect?

We are ready to welcome you and ensure everyone’s safety during your visit. We are complying with the COVID-19 guidelines issued by the Dutch government, the National Institute for Public Health and the Environment (RIVM), the museum sector and the Utrecht safety region:

  1. we are ensuring 1.5 metres of social distance between households.
  2. we are providing sufficient information in a clear fashion through posted signs, wayfinding and additional staff.
  3. we are taking additional measures to ensure hygiene, in the form of hygiene stations and extra cleaning.

I already have an admission ticket

In that case, go here to reserve a date and arrival time for your visit. You will then receive an email confirming your reservation. Be sure to bring your admission ticket and proof of your reserved arrival time with you to the museum.

Types of admission tickets include:
– special promotional tickets
– museum card
– BankGiro Loterij VIP Pass
– U-Pas (balance must be sufficient)

Don't have an admission ticket yet?

Go here to purchase an admission ticket and select a date and arrival time. You will then receive an email containing the ticket and proof of reservation.

Do you have a coupon?

Go here to reserve your date and arrival time; you will then pay the discounted ticket price at the PIN ticket desk in the Maliebaan Station.

Frequently asked questions

Answers to frequently asked questions can be found here.

Museum closed
The government has decided to introduce additional measures for the next two weeks on top of the current partial lockdown. This means that the Railway Museum will be closed for the next two weeks, from 5 to 18 November.

I have already made a reservation, what now?
The reservation will automatically expire, you do not have to cancel. When the museum is open again, you can make a new reservation.

I have already bought a ticket (online). Will I get my money back?
No, the museum does not take back tickets once purchased. A ticket remains valid for one year, so you can visit the museum at a later time. Please remember to make a reservation.

When will the Railway Museum reopen?
The closure is for a period of two weeks, i.e. until 18 November. In our ticket shop you can buy tickets and book a time for a visit to the Railway Museum.